Jira Service Management

{"xsrfToken":"3a7216e65beca9f175930ae6ab16fbfad3d0431e_lout","branding":{"id":"6","key":"sales","name":"Sales or Pre-Sales","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/16","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#6dad8e","headerLinkHoverBGColor":"#6dad8e","headerBadgeColor":"#6dad8e"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/05f4981f-6893-4ecd-b499-9442ca99006b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjN2NhMGQzYy0yZDk3LTRkZmYtOTZjNC1mNDVlNzI3ZWRiZDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA1ZjQ5ODFmLTY4OTMtNGVjZC1iNDk5LTk0NDJjYTk5MDA2YiI6WyJyZWFkIl19LCJleHAiOjE3MzQ2MDI3NjksIm5iZiI6MTczNDYwMjE2OX0.JTYvqigRIXOEgtdpcgqjlQGxMCis3ND2PtGJluMTl-Y&client=c7ca0d3c-2d97-4dff-96c4-f45e727edbd3&mode=fit","logoId":"05f4981f-6893-4ecd-b499-9442ca99006b","isLogoAvailable":true,"helpCenterTitle":"Welcome to the BizSwoop Help Center","sharedPortalName":"BizSwoop Help Center","userInitialAnnouncementHeader":"Before Submitting a Ticket","userInitialAnnouncementMessageWiki":"• FREE Plug-ins on WordPress - If you are requesting Support for a <a href=\"https://wordpress.org/plugins/search/bizswoop/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">FREE Plug-in on WordPress directory</a>, to get support, we are asking for a small fee to provide support on FREE plug-ins. Prior to submitting a ticket, purchase a <a href=\"https://www.bizswoop.com/product/support-for-free-wordpress-plug-ins/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">support upgrade option</a>.\n• Self Help Test Guide - If you are submitting a support request for a BizSwoop Plugin App, before submitting, perform the <a href=\"https://www.bizswoop.com/plugin-theme-conflict-test/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Plugin/Theme Conflict Test</a>.\n• Our Support Policy - Understand and review our support policy prior to submitting a support request. <a href=\"https://www.bizswoop.com/support-policy/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">View policy</a>.","translations":{"en-US":{"helpCenterTitle":"Welcome to the BizSwoop Help Center","sharedPortalName":"BizSwoop Help Center","announcementHeader":"Before Submitting a Ticket","announcementMessage":"• FREE Plug-ins on WordPress - If you are requesting Support for a [FREE Plug-in on WordPress directory|https://wordpress.org/plugins/search/bizswoop/], to get support, we are asking for a small fee to provide support on FREE plug-ins. Prior to submitting a ticket, purchase a [support upgrade option|https://www.bizswoop.com/product/support-for-free-wordpress-plug-ins/].\n\n• Self Help Test Guide - If you are submitting a support request for a BizSwoop Plugin App, before submitting, perform the [Plugin/Theme Conflict Test|https://www.bizswoop.com/plugin-theme-conflict-test/].\n\n• Our Support Policy - Understand and review our support policy prior to submitting a support request. [View policy|https://www.bizswoop.com/support-policy/].","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#5dca98","helpCenterTitleColor":"#585858","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5deb35f4-ce90-4b1d-afd7-08cb050d29a8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjN2NhMGQzYy0yZDk3LTRkZmYtOTZjNC1mNDVlNzI3ZWRiZDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVkZWIzNWY0LWNlOTAtNGIxZC1hZmQ3LTA4Y2IwNTBkMjlhOCI6WyJyZWFkIl19LCJleHAiOjE3MzQ2MDI3NjksIm5iZiI6MTczNDYwMjE2OX0.omQnbqpT_SbiTdQUxplugTotzwBhb48Vyz3RtekcmkE&client=c7ca0d3c-2d97-4dff-96c4-f45e727edbd3&height=300&mode=fit","bannerMediaApiFileId":"5deb35f4-ce90-4b1d-afd7-08cb050d29a8","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"sales","projectId":10005,"serviceDeskId":6,"name":"Sales or Pre-Sales","description":"Raise a Sales or Pre-Sales request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"10051","name":"Contact Sales","descriptionHtml":"","callToAction":"Contact Sales","introHtml":"Contact Sales","icon":10320,"iconUrl":"https://bizswoop.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[6],"key":""},{"id":"10035","name":"Global Technology Access Program","descriptionHtml":"","callToAction":"Global Technology Access Program","introHtml":"We want to help businesses coming online throughout the world. Request special country level pricing.","icon":10300,"iconUrl":"https://bizswoop.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10300","groups":[6],"key":""},{"id":"10034","name":"Pre-Sales, Licensing or billing questions","descriptionHtml":"","callToAction":"Pre-Sales, Licensing or billing questions","introHtml":"Customers asking pre-sale questions","icon":10315,"iconUrl":"https://bizswoop.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10315","groups":[6],"key":""},{"id":"10036","name":"Request a refund","descriptionHtml":"","callToAction":"Request a refund","introHtml":"Request a refund if purchase has been made in the last 14 days.","icon":10314,"iconUrl":"https://bizswoop.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[6],"key":""},{"id":"10038","name":"Sales Classification","descriptionHtml":"","callToAction":"Sales Classification","introHtml":"Move from Support to Sales project","icon":10308,"iconUrl":"https://bizswoop.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[10034,10036,10035,10051]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SALES","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjN2NhMGQzYy0yZDk3LTRkZmYtOTZjNC1mNDVlNzI3ZWRiZDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ2MDMzNjksIm5iZiI6MTczNDYwMjE2OX0.8Qcd1qGhPcxSu0gNklVH8rMEc5G-LV8pilxrEq3Xl-Y","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"c7ca0d3c-2d97-4dff-96c4-f45e727edbd3","tokenDurationInMins":20}},"sharedPortal":{"name":"BizSwoop Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=bizswoop","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3a7216e65beca9f175930ae6ab16fbfad3d0431e_lout","baseUrl":"https://bizswoop.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://bizswoop.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c7ca0d3c-2d97-4dff-96c4-f45e727edbd3","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"09fdf505644b4f92bb233409adaf6980","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}